These guidelines are intended for those seeking information about a Sabi
Capsule account, or looking to take action against a resource hosted on our network or one of our
Securing users' data is of the utmost importance and is vital in our trust
relationship with each of our users here at Sabi. Sabi's ability to disclose user information is largely
governed by the Electronic Communications Privacy Act, 18 U.S.C §2701, et seq. ("ECPA"). ECPA mandates
that Sabi disclose certain user information to law enforcement only in response to specific types of
legal process, including subpoenas, court orders, and search warrants.
To request information for a site hosted on Sabi Capsule, the fully qualified
domain name and date range must be specifically included in the request. We can't process overly broad
or vague requests. If your inquiry is of concern to our Terms of Service, Sabi will follow up with the
individual via our regular abuse procedures, including but not limited to contacting the individual or
suspending their site completely.
Sabi has neither the ability, nor the desire to capture detailed metrics of
our users. In general the following fields are available for retrieval: Current email address assigned
to the account, the IP address from which the site was created, date and time at which a site was
created, and contents of the website. Note, data information retrievals are a best effort use case.
Sabi cannot guarantee any information on any user, but does attempt to maintain these records.
It is important to our users to note, Sabi will require a valid subpoena,
warrant, or court order that specifically requests it, unless we have a good faith belief that there is
an emergency involving death or serious physical injury.
Nearly anything you can think of is unavailable. Some imaginably desirable
elements we do not track for one reason or another include: session logs, session replays, credit card
information (unless authorized), session duration, session calendar, or MAC addresses.
Except in emergency situations of good faith belief that there is risk of
serious physical harm, Sabi relinquishes protected user information only upon the receipt of a valid
subpoena, US court order, or search warrant. Additionally, Sabi remains transparent with their users
and will alert any users of information requests about their accounts unless expressly prohibited from
doing so by law or court order.
Upon the receipt of a valid subpoena, US court order, search warrant, or
otherwise legal government mandate, Sabi will provide the following information, should it be available:
current registered email address, IP address from which the site was created, the date and time at which
a site was created, and the contents of the website.
For legal requests from government agencies/law enforcement outside of the
United States, we require that the request be served via (1) a United States court, (2) an enforcement
agency under the procedures of an applicable mutual legal assistance treaty (MLAT), or (3) an order from
a foreign government that is subject to an executive agreement that the Attorney General of the United
States has determined and certified to Congress satisfies the requirements of 18 U.S.C. 2523.
As US law permits, we may disclose user information to law enforcement without
a subpoena or warrant when we believe that doing so without delay is necessary to prevent death or
serious physical harm to an identifiable victim. We require emergency requests to be made in writing
via our Contact Form and include all the information available so that we may
evaluate the urgency of the request.
We notify users and provide them with a copy of any legal process regarding
their account unless we are prohibited by law or court order from doing so (e.g., an order under
18 U.S.C. § 2705(b)). In those cases, we will notify users and provide them with a copy of the legal
process when the non-disclosure order expires.
Sabi will honor the requests from law enforcement to preserve information in
accordance with 18 U.S.C. § 2703(f). Upon the receipt of a preservation request, Sabi will preserve
specifically requested information for a 90-day period. Large data requests must provide a means
transfer data. Data retrieval is costly; consider this in making requests please. Sabi requests
compensation for such data transfers. Our model is very economic and such activities are very expensive in
labor to execute.
Any request for user information must be made from a valid email address for
us to return the inforamtion or contact with questions. Sabi only communicates via email with a
confirmed receipt. Please use our Contact Form to make all requests.
Please make requests narrow and specific, including the following information:
full information about authority issuing the request for information, the name and badge/ID number of
the responsible agent, an official email address and contact phone number, the domain name(s) and date
range of interest, and description of records you are requesting.
Please allow at least two weeks to fulfill information requests. This is a
lengthy process, but we strive to make the world a better place. Sabi reserves the right to make any
change to the foregoing practices at the sole discretion of Sabi.